Winter is most definitely on its way, but if you are a hotelier the show must go on. So how can you prepare your hotel for winter?
According to Eurostat: Spain, the United Kingdom, Italy and Austria were the most popular EU destinations for EU tourists travelling outside their own country in the 2018-2019 winter season.
So if you haven’t already, it’s time to prepare your hotel for the winter months to ensure your business is running smoothly during this season.
Extra Exterior/ Interior Effort
Cold weather generally keeps travellers indoors for longer periods of the time, so make sure your business is a visual delight for the festive season. Play around with wreaths, dry scented fruit and even pine cones. You can even explore outside of seasonal foliage on hand by garnishing your rooms with artificial plants.
No watering …no problem!
Yes, it may be cold, but there are plenty of ways to bring the cosy to your outdoor space. Consider adding external heating, you can even explore a cosy fire pit. Couple this with super warm blankets, ambient lighting and voile! A perfect space to drink your mulled wine underneath the stars.
Stockpile
Bad weather can ultimately lead to issues on the road. And that can lead to delayed or cancelled deliveries to your hotel. You don’t want to be caught out, so it’s time to put your forward-thinking, preparational hat on.
Over the weeks start to stockpile:
- Toiletries
- Linens
- Stationary
- Food
- Shovels
- Rock salt
And in case of a power outage:
- Torches
- Batteries
Keeping a stash of inexpensive umbrellas for the guests can also be a nice touch.
Safety First
Flooring should be one of your top considerations for many reasons. The carpeting inside public spaces are a heavy expense and need to be maintained as customers trudge snow and mud inside and out. A non-carpeted or tiled floor can be a slippering accident waiting to happen. Lay down heavy-duty rubber mats with large grooves in them at the entrance to catch the moisture and salt before it’s brought into the hotel. In addition, place longer walk-off mats at some of the entrances to ensure guests can wipe off slush, snow and salt.
Utility Check
If your utility providers have not contacted you to carry out their checks – then it’s time to contact them. Especially in terms of heating facilities like boilers and thermostats. It’s especially great to take advantage of these visits if your utility contract includes a free maintenance check and if it doesn’t, it may be time to revisit your utility contract.
On top of this, consider the preventative measures you can take to ensure guests have a delightful mid-winter stay free from disruption. For example gutter cleaning, checking for drafty windows. As the for the exterior, do your lightbulbs need replacing and it might be time for car parking and pavement repairs.
Change to the Food and Beverage Menu
It’s the moment you have all been waiting for… Your team have been busy developing an exciting menu with tastes and colours to comfort and brighten the darker days of winter. Time to release your new hearty winter menu!
Winter can be magical as long as you are prepared.
It is imperative that you are operationally running during this season as it’s a competitive market out there. So make sure you don’t lose your customers to another hotel around the corner because you weren’t prepared.
Planning now will help ensure that you and your guests experience a great cold-weather travel season without a hitch.